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International Deliveries

We reserve the right to cancel or stop any order if we believe there is a problem or the goods will not travel well internationally, which you will be informed of and your money returned to you in full.
As we use Royal Mail or Parcelforce to deliver international parcels, All our delivery times are as best as we can give you and what we are provided, but please note we cannot be held responsible if these times do take longer as we cannot guarantee the service from international companies used the royal mail, therefore a parcel is not deemed to be undelivered till 25 days have passed.

Your order may be subject to customs charges and/or import fees if you are having an item delivered to a location outside of the EU. We cannot estimate when these charges will be applied, how much they will come to if applied and we regret that we cannot pay these charges. For more information about customs charges please contact your local customs office.

Delivery Schedule

We will try our best to process your order in time for delivery within three business days. However, please allow 3-5 working days especially during busy periods. Once processed your order will be dispatched on a fully tracked service. All products are held in stock , but on the rare occassion an item may have sold out. If this is the case we will inform you within 12 hours by email.

You will receive an e-mail on the day of dispatch informing you that the product has been despatched. If you haven’t heard anything from either ourselves or the delivery companies within 3 working days from the date of the dispatch email, please contact us.

A signature must be obtained by our couriers when the goods are delivered at the delivery address. If this is not the case please contact the couriers to arrange re-delivery or to collect the item. Failure to contact the couriers may result in the item being returned to us and may also result in liability for any additional postage charges which are incurred by Fell and Mountain Ltd.

Fjällräven was born out of one man’s vision: a vision to make nature accessible to more people.

Åke Nordin was born in Örnsköldsvik, on Sweden’s High Coast, in 1936. Combining rolling hills, deep forests and sheltered coastline it was the perfect playground for a young, curious Åke. And it was on one of his many adventures that the seed for Fjällräven was planted, deep in Åke’s mind.

The idea arose out of necessity: to create a backpack that swallowed up gear, but sat comfortably on his back. Åke new there must be a way. With his mother’s sewing machine and his father’s tools, Åke created a wooden-framed backpack in his basement. And with it, the seed was sewn. 10 years later, in 1960, in that same basement, Åke founded Fjällräven and launched his first product for sale. Guess what is was? Yep, a backpack; this time with an aluminium frame.

During the 1960s and 70s, fuelled by Åke’s stubborn belief that there must always be a way – a practical solution –the Fjällräven product range expanded significantly, with tents, sleeping bags, jackets and trousers. The Greenland Jacket, the Expedition Down Jacket and the Kånken backpack proved to be defining products. Virtually every other Swede, from avid trekker to enthusiastic nature lover, wore and trusted Fjällräven.

The 80s and 90s were more about geographical expansion. Trekking through nature, going slowly, carrying everything you need on your back while enjoying every step, shouldn’t just be something for Swedes. First we expanded throughout Scandinavia, then further afield in Europe. But it wasn’t enough for Åke to just offer the clothing and equipment to get out in nature. His dream was to actually enable people to get out there. He wanted more people to trek through the wilderness; because the more people experience nature, the more likely they are to care for it. And again, he knew there must be a way. His dream became a reality in 2005 with the launch of Fjällräven Classic: a 110km-long trek through northern Sweden. 

And with nature being so important to us, here at Fjällräven, we’ve placed more and more emphasis on sustainable development; to develop on nature’s terms. Since the new millennium, we’ve launched Eco-Shell, our Down Promise and the Fjällräven Way – our Code of Conduct.